-KH News Desk(editorial1@imaws.org)
At the recent “The Food XP 2025” event, Rajit Punhani, CEO of the Food Safety and Standards Authority of India (FSSAI), unveiled an ambitious vision for India’s food ecosystem centered on the three pillars of trust, transparency, and innovation. Referencing the adage, “Yatha Annam Tatha Manan” (as is the food, so is the mind), Punhani stressed that healthy food is the foundation of a healthy society, requiring a unified, collaborative approach across the entire industry—from retailers and restaurateurs to startups and technology innovators.
Punhani highlighted that India’s food sector is at a crucial inflection point where retail, foodservice, and technology are converging. Consumer expectations have fundamentally shifted; shoppers are now demanding authenticity, provenance, and purpose behind their food choices, valuing transparency about “where food comes from, how it is made, and why it can be trusted” over just convenience and pricing.
This consumer-driven shift is fundamentally transforming industry practices, with digital supply chains and traceability becoming just as critical as the final product. Punhani stated that FSSAI is positioning itself as an “enabler” in this transformation, focused on creating reliable systems of trust that allow responsible innovation to flourish.
As the food market rapidly expands through online platforms, D2C brands, and marketplaces, the challenge extends beyond mere regulation to the commercial realm, where consumer trust can be instantly lost through lapses in safety or misinformation. To counter this, FSSAI is actively driving initiatives to ensure that trust becomes a market differentiator. These initiatives range from mandating accurate labeling and digital traceability to launching public awareness campaigns like ‘Har Label Kuch Kehta Hai’ (Every Label Says Something).
The FSSAI CEO explicitly encouraged retailers, startups, and innovators to view compliance not as a burden but as an opportunity to lead, advising them to build brands that succeed not just through products but through the confidence and loyalty earned from consumers. Ultimately, Punhani made clear that the future of India’s food retail will be defined by collaboration, transparency, and technology, where growth is measured equally in sales and in consumer trust.