-NewsDesk (cbedit@imaws.org)
Courtyard by Marriott Navi Mumbai is pleased to announce the appointment of Subhabrata Roy as its new General Manager. With an impressive 23-year track record in the hospitality sector, Subhabrata brings extensive experience in both operations and management to this esteemed role.
Subhabrata Roy’s background is marked by his exceptional leadership in overseeing five pre-opening hotel projects, each at different stages of construction. This accomplishment underlines his rich expertise and proficiency in the field. In his new capacity as General Manager at Courtyard by Marriott Navi Mumbai, Subhabrata Roy is poised to harness his vast industry knowledge and leadership acumen to guide the team towards greater levels of success.
One of his defining attributes is his proven history of cost-efficient management, strategic initiative implementation, and a steadfast commitment to guest satisfaction. These qualities align seamlessly with Marriott’s unwavering dedication to delivering exceptional guest experiences.”I am thrilled to join the dynamic team at Courtyard by Marriott Navi Mumbai and contribute to the brand’s legacy of exceptional hospitality. Together, we will cultivate memorable experiences for our guests and achieve new milestones of excellence,” remarked Subhabharta Roy.
Throughout his illustrious career, Subhabrata has garnered notable success with renowned hotel brands. His contributions have been instrumental in various pre-opening hotel ventures, where he played pivotal roles in shaping standard operating procedures, formulating policies, devising recruitment strategies, and enhancing operational effectiveness, among other responsibilities.
One of his standout achievements was his instrumental role in the launch of a Bangalore-based hotel with over 500 rooms. Under his guidance, this venture achieved a highly successful opening, setting new standards for operational excellence in the industry.
Subhabrata’s career journey underscores his profound understanding of profit and loss dynamics, exceptional leadership qualities, and an unwavering dedication to guest contentment. His proficiency extends to adeptly managing client relationships, consistently delivering customer satisfaction through personalized services, and elevating operational efficiency at the various properties where he served as General Manager.
Subhabrata’s commitment to staff development and training is evident through his certification as a trainer. His achievements include the creation and execution of training initiatives that have significantly boosted the skills and motivation of associates.
His passion for upholding impeccable service standards and forward-thinking leadership style has consistently translated into enhanced profitability for the business units he has overseen. Subhabrata Roy’s appointment is poised to bring a new era of excellence and guest satisfaction to Courtyard by Marriott Navi Mumbai.