To benefit from AI technology in its UK hotels, Roseate Hotels and Resorts has joined forces with AI SuperApp Quicktext, a startup based in Paris. The brand offers a collection of seven luxury hotels in India and the UK, characterized by their unique charm, impeccable hospitality, excellent services and attention to the smallest details. Each hotel is strategically located and offers its guests a personalized experience that has been recognized and featured in major travel and hospitality media around the world.
“We encourage and thrive on a culture of immaculate service, evolution, dynamism, and growth. As part of our brand vision, we are on a constant quest to improve our products and services in order to offer an enriched, bespoke experience to our guests. The promising avenues that AI has opened today in the world of hospitality align well with our vision. We are delighted to have partnered with Quicktext,” said Ravi Birdy, Executive Director of Roseate Hotels & Resorts.
After an exciting and careful research process, this strategic partnership began with Rose, a virtual assistant specially designed to meet the service standards synonymous with the brand: optimizing the interaction with visitors, enriching communication at every touch point, increasing guest satisfaction.
By utilizing Q-Data and Quickener, Roseate Hotels and Resorts can gain insights into new value services, revenue management (Q-Channel), and personalized marketing campaigns through continuous big data analysis. Quicktext also offers services for sales and content optimization (Q-Sales, Q-SEO, Q-Dynamic).
Quicktext, the hospitality AI SuperApp, deeply impacts restaurants and operations with its great innovative solutions based on Q-Brain+, a combination of classical conversational AI and generative AI.
