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Newton: Voicify, a conversational AI (Artificial Intelligence) platform used to deliver custom voice assistants, and Paytronix Systems, Inc., the most advanced digital guest experience platform for restaurants and retail, announced a new partnership today that will allow restaurants to integrate voice ordering across all customer touch points. By integrating the Voicify voice meal ordering assistant with the Paytronix customer experience platform (CXP), both firms can expedite business development goals in the restaurant industry while providing extended digital products and services to shared customers.
Mobile apps, internet ordering, drive-through kiosks, and even third-party apps like DoorDash, GrubHub, and UberEats are all alternatives for restaurant ordering. The combination between Voicify and Paytronix allows marketers to add voice ordering to each of these channels while also recording and funnelling each transaction into an ongoing one-to-one consumer connection.
“Voice is the next frontier of visitor interaction. By integrating Voicify, we can give restaurants and convenience stores more alternatives for meeting guests where they are. People utilize speech in a variety of interactions, from home gadgets like Amazon Alexa to drive-throughs. Brands may streamline customer and employee interactions when Voicify is linked with Paytronix, resulting in a more engaging customer experience” Paytronix Systems, Inc. Co-founder and CEO Andrew Robbins remarked.
“We’re thrilled that Paytronix has chosen Voicify to fill out the great spectrum of digital solutions they offer restaurants. This step supports Voicify’s considerable work in 2022 to automate complicated business procedures at globally recognized restaurant businesses with Voicify custom assistants” stated Voicify CEO, Jeff McMahon.
The Voicify Conversation Experience PlatformTM enables businesses and organizations to create compelling conversation-based applications (apps) in a single location, which then instantly deploy to Amazon Alexa, Google Assistant, Custom Voice Assistants, chatbots, and other devices. The platform is intended to provide companies and organizations with the ability to swiftly launch feature-rich voice apps and intelligent chatbots while allowing for unlimited customization.
Paytronix’s customer experience platform integrates online ordering, loyalty, omnichannel messaging, AI analytics, stored value, and payments into a single platform. Organizations can use these tools to create solutions for mobile and contactless experiences, consumer insights, marketing, ordering automation, and more.
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