Kitchen Herald
  • Home
  • News
    • Bakery and Cafes
    • Dairy
    • Food Safety
    • Food and Beverage Manufacturers
    • Food Distributors
    • Restaurants
  • Views
    • Contribution
    • Interviews
  • Technology
    • Billing and POS
    • Cloud Kitchen
    • Kitchen Automation
  • Associations
  • Job Vacancies
No Result
View All Result
  • Home
  • News
    • Bakery and Cafes
    • Dairy
    • Food Safety
    • Food and Beverage Manufacturers
    • Food Distributors
    • Restaurants
  • Views
    • Contribution
    • Interviews
  • Technology
    • Billing and POS
    • Cloud Kitchen
    • Kitchen Automation
  • Associations
  • Job Vacancies
No Result
View All Result
Kitchen Herald
No Result
View All Result
Home Home Slider

Are Restaurant Owners Meeting The Needs Of Customers?

Here are some instances where some of the leading restaurant owners speak on their transformations

Swaminathan Balasubramanian by Swaminathan Balasubramanian
June 4, 2022
A A
0
Are Restaurant Owners Meeting The Needs Of Customers?

-B Swaminathan (cbedit@imaws.org)

Many entrepreneurs  start their  business following a traditional retail approach; usually this turns to be a beginning of the end for that  particular  business idea.  Restaurants  must develop  a  modern approach  with customers as the focus.

 

Changes  in  the  restaurant  market  are  constant,  and  mainly  happen  silently.  These changes are driven by demographic evolution, modern buyers’ needs and they are also affected by the global economic crisis. Due to the invisibility of these market changes, most  restaurant owners  miss the chances  to  gain and/or  retain  competitive  advantages. Companies which miss these opportunities often face a decrease in market share. The loss of the market share also reflects a decrease in number of both regular and non-regular customers, a slow speed turnover, smaller port, further economic disadvantages and low service quality. When these companies become aware of such a situation they are usually unable to follow market demand without time-consuming in-depth research and significant investments. On the other hand, more proactive market oriented companies can  benefit  from  adaptive  concepts  and  well-timed  business  decisions.  Moreover, being able to  recognize a beneficial  course in the  market, companies will  be able to maintain their market position with investments that should not be significantly higher in  comparison  to  those  previously  made.  Modern  consumers  and  their  constantly changing lives require a prompt response and service tailored according to their needs.

Here are a few views on how new age restaurants are innovating.


S Srihari, Sri Lakshmi Foods,

Sri Hari

In my opinion, in today’s scenario, the biggest innovation a non-veg restaurants can make is consistancy. Being consistent all the time is the biggest innovation in today’s scenario. A cusomer who taste our food today, expect the same taste and quantity when they come the next time too. Thus, we need to provide them a consistent taste and quality all the time, especially if it is a non-veg speciality restaurant. As far as procurement is concerned, we do not have much challenge as Chicken and sea-food are available at right cost. There are slight challenge in procurement of mutton.

Aravind Suresh and Richie Richard, Meen Satti

Innovation, many things are there. In the recipe. The more rooted and traditional we automatically become global. While pizzas and burgers have become a part of our lifestyle in India as birthday celebrations are happening, we have to remember that it is a low-cost qsr outlet in their home city.  Today, innovation has to be across in all aspects- recipe, packaging and delivery. We are India’s first single product food company. We do not have any menu hyperfocusing only one product. We are only focussing on Fish. ‘Fish head curry’ . We cook in the pot and serve in the same pot to ensure that the taste doesn’t go missing. Even for online deliveries, we package our food in such a way, there is no leakage or loss in taste. Rather than be known as another restaurant brand, we want to put the ‘Chennai’s fish curry’ in the Global map.


Nikhil Moturi, Crimson Foods,

Nikhil

Today restaurant owners face lot of challenges. From inflation to shortage of skilled labours and on the other side, customers demanding more at lower cost. In such a situation, in my view, innovation is a term defined in the model of the kitchen. For example, if the kitchen is meant to specialize in delivering food, the innovation should lie on the packaging that ensures the customer gets the food without spill over. A good South Indian restaurant, the term innovation comes with quality and quantity. A good food served in a good manner with a sizable quantity is a fair innovation.

 

Mohd Shamam, SAMCO

 

Technology is one area where the maximum innovation has happened. However, we look for more innovation in the tech segment only. Today, according to me, the key innovation every restaurant owner is looking for is the process from store-room to the table. Especially for the restaurants with multi-locations, we feel that the need for a mechanism to check the warehouse versus the product used is very important. With an innovation that is coming to give live updates on the stock in the warehouse and the product used will be a real innovation. Also, in terms of the delivery, we are looking for innovation with respect to app-driven delivery platforms. While the customer calls, a restaurant owner should be able to see the address. With that innovation in place, restaurants can function more effeciently.


THIS ARTICLE IS POWERED BY

Tags: ChefsHoteliersinnovationNon vegetarian foodnonveg restaurants in chennairestaurant industry
Share61Share11Send

Related Posts

American Brew Crafts Launches BlockBuster Ultra Lager and Strong Beer in Jharkhand
Food and Beverage Manufacturers

American Brew Crafts Launches BlockBuster Ultra Lager and Strong Beer in Jharkhand

December 8, 2023
1.9k
HCCB’s New Maharashtra Plant Signals Major Stride in Sustainable Manufacturing
Food and Beverage Manufacturers

HCCB’s New Maharashtra Plant Signals Major Stride in Sustainable Manufacturing

December 8, 2023
1.9k
Gharuda Foods To Unveil New Factory by March 2024. 
Food and Beverage Manufacturers

Gharuda Foods To Unveil New Factory by March 2024. 

December 7, 2023
1.9k
Emirates Culinary Guild To Re-Establish National Team For Competitions
Uncategorized

Emirates Culinary Guild To Re-Establish National Team For Competitions

December 8, 2023
1.9k
Dough Bros Launches Authentic Artisanal Pizzas in Mumbai
Food and Beverage Manufacturers

Dough Bros Launches Authentic Artisanal Pizzas in Mumbai

December 1, 2023
1.9k
IHG Hotels & Resorts Expands Presence with Holiday Inn in Chennai Egmore
Home Slider

IHG Hotels & Resorts Expands Presence with Holiday Inn in Chennai Egmore

December 1, 2023
1.9k

Kitchen Herald

Kitchen Herald is a leading B2B digital media for the Indian Chefs, hoteliers, food handlers community and for global culinary community. We track the global food sector and provide our readers with latest news, job vacancies interviews, and updates. Reaching out majorly to Hoteliers, Chefs, Bakery owners, Food manufacturers, Procurement managers, distributors, import, and export companies and more, we are the most prefered food portal for HoReCA segment.

Quick links

  • News
  • Technology
  • Associations
  • Job Vacancies
  • Bakery and Cafes
  • Dairy
  • Food and Beverage Manufacturers
  • Food Distributors
  • Food Safety
  • Billing and POS
  • Kitchen Automation

Site Navigation

  • Home
  • Advertisement
  • Contact Us
  • Privacy & Policy

© 2022 Indo Media Analysis Wording Services.

No Result
View All Result
  • Home
  • News
    • Bakery and Cafes
    • Dairy
    • Food Safety
    • Food and Beverage Manufacturers
    • Food Distributors
    • Restaurants
  • Views
    • Contribution
    • Interviews
  • Technology
    • Billing and POS
    • Cloud Kitchen
    • Kitchen Automation
  • Associations
  • Job Vacancies

© 2022 Indo Media Analysis Wording Services.

Are you sure want to unlock this post?
Unlock left : 0
Are you sure want to cancel subscription?